Cancellation Policy

One of 3 cancellation policies will apply to all Tellavista properties. Please click the Payment & Conditions tab for each listing to see which fees apply.


Liberal

All cancellations are subject to handling fee equal to 10% of booking total.
In addition:
For cancellations 7 days or less before arrival, add 50% of booking total to the above.

Standard

All cancellations are subject to handling fee equal to 10% of booking total.
In addition:
For cancellations 30 days or less before arrival, add 30% of booking total to the above.
For cancellations 7 days or less before arrival, add 50% of booking total to the above.

Strict

All cancellations are subject to handling fee equal to 10% of booking total.
In addition:
For cancellations 45 days or less before arrival, add 50% of booking total to the above.
For cancellations 5 days or less before arrival, you will be charged for the full booking total.


  • Guests must notify Tellavista of cancellation by filling our cancellation form.
  • Cancellation fees will in no event exceed the value equivalent of 28 nights + 10% handling fee.
  • Tellavista reserves the sole authority to decide in any dispute between a guest and property owner.
  • If you must cancel because of events beyond your control ("Force Majeure"), Tellavista reserves the sole authority to decide whether and how much to discount the applicable cancellation fees.

Cancel a reservation